Order before 12pm for delivery in 2-3 working daysShipping €24.90 excl. VAT to the UK and Ireland, €8.90 to most of EuropeOrder before 12pm for delivery in 2-3 working daysShipping €24.90 excl. VAT to the UK and Ireland, €8.90 to most of Europe
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Frequently Asked Questions

FAQ

Everything you need to know about YDOL, your orders and our products.

🏷️ The Brand

Who's running the show at YDOL?
Behind YDOL are pros who've been deep in the hair game for years. The payoff, solid products at fair prices.
What exactly is YDOL?
YDOL is the first French low-cost professional hair colour brand. We slash prices without cutting corners on quality. Our range covers colour, treatments, bleach and tools, everything you need to do the job properly.

📦 Orders & Delivery

How long does delivery take?
Orders ship within 24 to 48 working hours. Delivery is then handled by GLS or DPD in 2 to 3 working days to the UK and Ireland.
Give our team a shout within the hour (before 11am) after placing your order if you want to try changing or cancelling it. After that, it's already being packed. Drop us a line at hello@ydol.co.
Hit up our team within the hour (before 11am) after placing your order if you want to try changing or cancelling it. After that, it's already being packed. Drop us a line at hello@ydol.co.
How much is delivery?
Germany, Belgium, Spain, Italy, Netherlands, €8.90 excl. VAT, free from €149.
Austria, Poland, Portugal, €8.90 excl. VAT, free from €199.
Denmark, Ireland, Romania, Sweden, United Kingdom, €24.90 excl. VAT, free from €249.
Minimum order €50 excl. VAT.

💳 Payment & Security

What payment methods do you take?
Debit and credit cards (Visa, Mastercard) plus PayPal. All payments are secure via SSL encryption.
Is my payment secure?
Absolutely. Every transaction is encrypted with SSL. Your card details never sit on our servers.
Secure payment
Fast delivery
Available 24/7
Best value for money
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